FAQs
Frequently Asked Questions:
If you don't find the answer you are searching for in this area, feel free to visit our "Contact Us" page and submit your question.
When will my order ship?
Currently our processing time is approximately 4 weeks for Ears & Signs.
Tumblers processing time is approximately 2 weeks.
Apparel processing time is approximately 1 week.
Sometimes we are able to complete and ship faster, which we will always strive for.
**Please note: Processing time is not included in shipping time. Shipping time is additional after processing.**
*NOTE*
Apparel
What are the shipping timelines?
**Not including processing time**
How does my order ship?
Shipping is usually through Canada Post for Canada and UPS for USA.
Where do you ship?
Currently, we are only shipping to Canada and USA.
How is my order packed for shipping?
Can I return/exchange my order?
As each item is made to order, we do not accept returns or exchanges.
Can I cancel my order?
Apparel Care
However, if using the washing machine - machine wash cold inside out and hang to dry.
Apparel Sizing Info
- Medium-heavy fabric
- Looser fit but runs true to size (For oversized look, go up a size)
- Unisex
S | M | L | XL | 2XL | 3XL | |
---|---|---|---|---|---|---|
Width, in | 20 | 22 | 24 | 26 | 28 | 30 |
Length, in | 27 | 28 | 29 | 30 | 31 | 32 |
Sleeve length, in | 20 | 21 | 22 | 23 | 24 | 25 |